Milligan, A., & Smith, S. (2002). Uncommon practice: People who deliver a great brand experience. Financial Times/Prentice Hall.
Stile di citazione ChicagoMilligan, Andy, e Shaun Smith. Uncommon Practice: People Who Deliver a Great Brand Experience. Harlow: Financial Times/Prentice Hall, 2002.
Citazione MLAMilligan, Andy, e Shaun Smith. Uncommon Practice: People Who Deliver a Great Brand Experience. Financial Times/Prentice Hall, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.