Essentials of CRM : a guide to customer relationship management /

Essentials of CRM : a guide to customer relationship management /

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Bibliografiske detaljer
Hovedforfatter:	Bergeron, Bryan (Author)
Format:	Bog
Sprog:	English
Udgivet:	New York John Wiley & Sons 2002
Fag:	Customer relations > Management.
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Lignende værker

CRM : redefining customer relationship management /
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Udgivet: (2002)

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CRM in real time : empowering customer relationships /
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The dark side of CRM : customers, relationships and management /
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CRM unplugged : releasing CRM's strategic value /
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CRM fundamentals/
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Udgivet: (2011)

CRM unplugged : releasing CRM's strategic value /
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Udgivet: (2004)

Handbook of CRM : achieving excellence in customer management /
af: Payne, Adrian
Udgivet: (2006)

Implementing CRM : from technology to knowledge /
af: Finnegan, David John
Udgivet: (2007)

CRM at the speed of light essential customer strategies for the 21st century
af: Greenberg, Paul
Udgivet: (2004)

CRM at the speed of light essential customer strategies for the 21st century
af: Greenberg, Paul
Udgivet: (2004)

CRM at the speed of light /
af: Greenberg, Paul
Udgivet: (2004)

CRM automation /
af: Goldenberg, Barton J.
Udgivet: (2002)

Customer satisfaction in service quality of customer relationship management (crm) practices in UTHM /
af: Nurul Adha Ahmad Tamerin
Udgivet: (2018)

Data mining techniques in CRM : inside customer segmentation /
af: Tsiptsis, Konstantinos
Udgivet: (2009)

CRM at the speed of light /
af: Greenberg, Paul
Udgivet: (2004)

CRM at the speed of light : social CRM strategies, tools and techniques for engaging your customers /
af: Greenberg, Paul
Udgivet: (2010)

CRM automation /
af: Goldenberg, Barton J.
Udgivet: (2002)

Implementing CRM : from technology to knowledge /
af: Finnegan, David John
Udgivet: (2007)

The CRM project management handbook : building realistic expectations and managing risk /
af: Gentle, Michael
Udgivet: (2002)

The impact of Customer Relationship Management (CRM) toward sales at Bumidotcom Sdn. Bhd. /
af: Noor Rashida Mat Hassan
Udgivet: (2014)

The impact of Customer Relationship Management (CRM) toward sales at Bumidotcom Sdn. Bhd. /
af: Noor Rashida Mat Hassan
Udgivet: (2014)

CRM at the speed of light : capturing and keeping customers in Internet real time /
af: Greenberg, Paul
Udgivet: (2002)

CRM at the speed of light : capturing and keeping customers in Internet real time /
af: Greenberg, Paul
Udgivet: (2002)

CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers
af: Greenberg, Paul
Udgivet: (2010)

CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers
af: Greenberg, Paul
Udgivet: (2010)

The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability/
Udgivet: (2003)

Electronic customer relationship management (e-CRM) : the impact of e-CRM practices for business sustainability in SMEs Malaysia /
af: Nur Aqilah Roslee
Udgivet: (2019)

Electronic customer relationship management (e-CRM) : the impact of e-CRM practices for business sustainability in SMEs Malaysia /
af: Nur Aqilah Roslee
Udgivet: (2019)

Customer relationship management : the ultimate guide to the efficient use of CRM /
Udgivet: (2001)

CRM at the speed of light : capturing and keeping customers in Internet real time /
af: Greenberg, Paul
Udgivet: (2002)

Strategic customer management : integrating relationship marketing and CRM /
af: Payne, Adrian
Udgivet: (2013)

The customer acceptance towards electronic customer relationship management (eCRM) elements on Terminal Bersepadu Selatan (TBS) website /
af: Nurul Syuhaida Za'aba
Udgivet: (2015)

The customer acceptance towards electronic customer relationship management (eCRM) elements on Terminal Bersepadu Selatan (TBS) website /
af: Nurul Syuhaida Za'aba
Udgivet: (2015)

Microsoft CRM for dummies /
af: Scott, Joel
Udgivet: (2003)

CRM impact on SMEs performance in Malaysian food manufacturing industry /
af: Siti Hajar Mohamad
Udgivet: (2015)

CRM impact on SMEs performance in Malaysian food manufacturing industry /
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Udgivet: (2015)

The influence of internal and external forces in adoption of e-CRM in Melaka and Johor SMEs /
af: Nurul Hafizah Md Nasaruddin
Udgivet: (2019)

The influence of internal and external forces in adoption of e-CRM in Melaka and Johor SMEs /
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Customer relationship management
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Udgivet: (2012)