Essentials of CRM : a guide to customer relationship management /

Essentials of CRM : a guide to customer relationship management /

Uloženo v:

Podrobná bibliografie
Hlavní autor:	Bergeron, Bryan (Autor)
Médium:	Kniha
Jazyk:	English
Vydáno:	New York John Wiley & Sons 2002
Témata:	Customer relations > Management.
Tagy:	Přidat tag Žádné tagy, Buďte první, kdo otaguje tento záznam!

Podobné jednotky

CRM : redefining customer relationship management /
Autor: Peel, Jeffrey
Vydáno: (2002)

CRM : redefining customer relationship management /
Autor: Peel, Jeffrey
Vydáno: (2002)

CRM in real time : empowering customer relationships /
Autor: Goldenberg, Barton J.
Vydáno: (2008)

The dark side of CRM : customers, relationships and management /
Vydáno: (2016)

CRM unplugged : releasing CRM's strategic value /
Autor: Bligh, Philip
Vydáno: (2004)

CRM fundamentals/
Autor: Kostojohn, Scott
Vydáno: (2011)

CRM unplugged : releasing CRM's strategic value /
Autor: Bligh, Philip
Vydáno: (2004)

Handbook of CRM : achieving excellence in customer management /
Autor: Payne, Adrian
Vydáno: (2006)

Implementing CRM : from technology to knowledge /
Autor: Finnegan, David John
Vydáno: (2007)

CRM at the speed of light essential customer strategies for the 21st century
Autor: Greenberg, Paul
Vydáno: (2004)

CRM at the speed of light essential customer strategies for the 21st century
Autor: Greenberg, Paul
Vydáno: (2004)

CRM at the speed of light /
Autor: Greenberg, Paul
Vydáno: (2004)

CRM automation /
Autor: Goldenberg, Barton J.
Vydáno: (2002)

Customer satisfaction in service quality of customer relationship management (crm) practices in UTHM /
Autor: Nurul Adha Ahmad Tamerin
Vydáno: (2018)

Data mining techniques in CRM : inside customer segmentation /
Autor: Tsiptsis, Konstantinos
Vydáno: (2009)

CRM at the speed of light /
Autor: Greenberg, Paul
Vydáno: (2004)

CRM at the speed of light : social CRM strategies, tools and techniques for engaging your customers /
Autor: Greenberg, Paul
Vydáno: (2010)

CRM automation /
Autor: Goldenberg, Barton J.
Vydáno: (2002)

Implementing CRM : from technology to knowledge /
Autor: Finnegan, David John
Vydáno: (2007)

The CRM project management handbook : building realistic expectations and managing risk /
Autor: Gentle, Michael
Vydáno: (2002)

The impact of Customer Relationship Management (CRM) toward sales at Bumidotcom Sdn. Bhd. /
Autor: Noor Rashida Mat Hassan
Vydáno: (2014)

The impact of Customer Relationship Management (CRM) toward sales at Bumidotcom Sdn. Bhd. /
Autor: Noor Rashida Mat Hassan
Vydáno: (2014)

CRM at the speed of light : capturing and keeping customers in Internet real time /
Autor: Greenberg, Paul
Vydáno: (2002)

CRM at the speed of light : capturing and keeping customers in Internet real time /
Autor: Greenberg, Paul
Vydáno: (2002)

CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers
Autor: Greenberg, Paul
Vydáno: (2010)

CRM at the speed of light social CRM strategies, tools, and techniques for engaging your customers
Autor: Greenberg, Paul
Vydáno: (2010)

The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability/
Vydáno: (2003)

Electronic customer relationship management (e-CRM) : the impact of e-CRM practices for business sustainability in SMEs Malaysia /
Autor: Nur Aqilah Roslee
Vydáno: (2019)

Electronic customer relationship management (e-CRM) : the impact of e-CRM practices for business sustainability in SMEs Malaysia /
Autor: Nur Aqilah Roslee
Vydáno: (2019)

Customer relationship management : the ultimate guide to the efficient use of CRM /
Vydáno: (2001)

CRM at the speed of light : capturing and keeping customers in Internet real time /
Autor: Greenberg, Paul
Vydáno: (2002)

Strategic customer management : integrating relationship marketing and CRM /
Autor: Payne, Adrian
Vydáno: (2013)

The customer acceptance towards electronic customer relationship management (eCRM) elements on Terminal Bersepadu Selatan (TBS) website /
Autor: Nurul Syuhaida Za'aba
Vydáno: (2015)

The customer acceptance towards electronic customer relationship management (eCRM) elements on Terminal Bersepadu Selatan (TBS) website /
Autor: Nurul Syuhaida Za'aba
Vydáno: (2015)

Microsoft CRM for dummies /
Autor: Scott, Joel
Vydáno: (2003)

CRM impact on SMEs performance in Malaysian food manufacturing industry /
Autor: Siti Hajar Mohamad
Vydáno: (2015)

CRM impact on SMEs performance in Malaysian food manufacturing industry /
Autor: Siti Hajar Mohamad
Vydáno: (2015)

The influence of internal and external forces in adoption of e-CRM in Melaka and Johor SMEs /
Autor: Nurul Hafizah Md Nasaruddin
Vydáno: (2019)

The influence of internal and external forces in adoption of e-CRM in Melaka and Johor SMEs /
Autor: Nurul Hafizah Md Nasaruddin
Vydáno: (2019)

Customer relationship management
Autor: Makkar, Urvashi
Vydáno: (2012)