Mitroff, I. I. (2001). Managing crises before they happen: What every executive and manager needs to know about crises management. Amacon.
Chicago Style (17th ed.) CitationMitroff, Ian I. Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crises Management. New York: Amacon, 2001.
MLA (8th ed.) CitationMitroff, Ian I. Managing Crises Before They Happen: What Every Executive and Manager Needs to Know About Crises Management. Amacon, 2001.
Warning: These citations may not always be 100% accurate.