Marchand, D. A., Kettinger, W. J., & Rollins, J. D. (2001). Making the invisible visible: How companies win with the right information, people and IT. Wiley Pub.
Chicago Style (17th ed.) CitationMarchand, Donald A., William J. Kettinger, and John D. Rollins. Making the Invisible Visible: How Companies Win with the Right Information, People and IT. Chichester: Wiley Pub, 2001.
MLA (8th ed.) CitationMarchand, Donald A., et al. Making the Invisible Visible: How Companies Win with the Right Information, People and IT. Wiley Pub, 2001.
Warning: These citations may not always be 100% accurate.