APA (7th ed.) Citation

Halbrooks, J. R. (1996). How to really deliver superior customer service (2nd ed.). Inc. Magazine.

Chicago Style (17th ed.) Citation

Halbrooks, John R. How to Really Deliver Superior Customer Service. 2nd ed. Boston, MA: Inc. Magazine, 1996.

MLA (8th ed.) Citation

Halbrooks, John R. How to Really Deliver Superior Customer Service. 2nd ed. Inc. Magazine, 1996.

Warning: These citations may not always be 100% accurate.