APA (7th ed.) Citation

Kock, N. F. (2005). Business process improvement through e-collaboration: Knowledge sharing through the use of virtual groups. Idea Group Publishing.

Chicago Style (17th ed.) Citation

Kock, Ned F. Business Process Improvement Through E-collaboration: Knowledge Sharing Through the Use of Virtual Groups. Hershey: Idea Group Publishing, 2005.

MLA (8th ed.) Citation

Kock, Ned F. Business Process Improvement Through E-collaboration: Knowledge Sharing Through the Use of Virtual Groups. Idea Group Publishing, 2005.