The customer service activity book : 50 activities for inspiring exceptional service /

The customer service activity book : 50 activities for inspiring exceptional service /

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Bibliographic Details
Main Author: Doane, Darryl S. (Author)
Other Authors: Sloat, Rose D.
Format: Book
Language:English
Published: New York AMACOM c2005.
Subjects:
Customer services.
Service industries workers > Training of.
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Description
Item Description:Rev. ed. of: 50 activities for achieving excellent customer service / Darryl S. Doane, Rose D. Sloat. c2002.
Physical Description:xvii, 302 pages: illustrations; 28 cm.
Bibliography:Includes bibliographical references and index.
ISBN:0814472591 (pbk)

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