APA (7th ed.) Citation

Terninko, J. (1997). Step-by-step QFD: Customer-driven product design (Second edition.). St. Lucie Press.

Chicago Style (17th ed.) Citation

Terninko, John. Step-by-step QFD: Customer-driven Product Design. Second edition. Boca Raton, Fla: St. Lucie Press, 1997.

MLA (8th ed.) Citation

Terninko, John. Step-by-step QFD: Customer-driven Product Design. Second edition. St. Lucie Press, 1997.

Warning: These citations may not always be 100% accurate.