Smeltzer, L. R., Leonard, D. J., & Hynes, G. E. (2002). Managerial communication: Strategies and applications (Second edition.). McGraw-Hill/Irwin.
Chicago Style (17th ed.) CitationSmeltzer, Larry R., Donald J. Leonard, and Geraldine E. Hynes. Managerial Communication: Strategies and Applications. Second edition. Boston: McGraw-Hill/Irwin, 2002.
MLA (8th ed.) CitationSmeltzer, Larry R., et al. Managerial Communication: Strategies and Applications. Second edition. McGraw-Hill/Irwin, 2002.
Warning: These citations may not always be 100% accurate.