Managing high-tech services using a CRM strategy /

Saved in:
Bibliographic Details
Main Author: Blumberg, Donald F. (Author)
Format: Book
Language:English
Published: Boca Raton, FL St. Lucie Press ©2003.
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Physical Description:xv, 357 pages: 24 cm.
Bibliography:Includes bibliographical references and index.
ISBN:1574443461 (alk. paper)