Hair, J. F., Bush, R. P., & Ortinau, D. J. (2003). Marketing research: Within a changing information environment. (Second edition.). McGraw-Hill/Irwin.
Citação norma ChicagoHair, Joseph F., Robert P. Bush, and David J. Ortinau. Marketing Research: Within a Changing Information Environment. Second edition. Boston: McGraw-Hill/Irwin, 2003.
Citação norma MLAHair, Joseph F., et al. Marketing Research: Within a Changing Information Environment. Second edition. McGraw-Hill/Irwin, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.