Delivering customer service : how to win a competitive edge through managing customer relationships successfully /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Wanchai
Grolier International
2003
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| Subjects: | |
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| Physical Description: | 188 pages: illustrations; 24 cm. |
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| ISBN: | 0717297403 |