Richardson, T. (1997). Total quality management. Delmar Publishing.
Chicago Style (17th ed.) CitationRichardson, Terry. Total Quality Management. Albany: Delmar Publishing, 1997.
ציטוט MLARichardson, Terry. Total Quality Management. Delmar Publishing, 1997.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.