Total quality management /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Albany
Delmar Publishing
c1997
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| Subjects: | |
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| Physical Description: | xvi, 427 pages: illustrations; 24 cm. |
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| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0827371926 |