APA (7th ed.) Citation

India. Dept. of Administrative Reforms and Public Grievances. (2004). Ideas that have worked. Penguin/Viking.

Chicago Style (17th ed.) Citation

India. Dept. of Administrative Reforms and Public Grievances. Ideas That Have Worked. New Delhi: Penguin/Viking, 2004.

MLA (8th ed.) Citation

India. Dept. of Administrative Reforms and Public Grievances. Ideas That Have Worked. Penguin/Viking, 2004.