Dugdale, K., & Lambert, D. (2007). Smarter selling: Next generation sales strategies to meet your buyer's needs - every time. Financial Times/Prentice Hall.
Citação norma ChicagoDugdale, Keith, and David Lambert. Smarter Selling: Next Generation Sales Strategies to Meet Your Buyer's Needs - Every Time. Harlow: Financial Times/Prentice Hall, 2007.
Citação norma MLADugdale, Keith, and David Lambert. Smarter Selling: Next Generation Sales Strategies to Meet Your Buyer's Needs - Every Time. Financial Times/Prentice Hall, 2007.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.