Gordon, J. (2004). The Pfeiffer book of successful communication skill-building tools: The most enduring, effective, and valuable training activities for improving interpersonal communication. Pfeiffer.
Chicago Style (17th ed.) CitationGordon, Jack. The Pfeiffer Book of Successful Communication Skill-building Tools: The Most Enduring, Effective, and Valuable Training Activities for Improving Interpersonal Communication. San Francisco, CA: Pfeiffer, 2004.
MLA (8th ed.) CitationGordon, Jack. The Pfeiffer Book of Successful Communication Skill-building Tools: The Most Enduring, Effective, and Valuable Training Activities for Improving Interpersonal Communication. Pfeiffer, 2004.
Warning: These citations may not always be 100% accurate.