Sharp, A., & McDermott, P. (2009). Workflow modeling: Tools for process improvement and applications development (Second edition.). Artech House.
Chicago-Zitierstil (17. Ausg.)Sharp, Alec, und Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. Second edition. Boston: Artech House, 2009.
MLA-Zitierstil (8. Ausg.)Sharp, Alec, und Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. Second edition. Artech House, 2009.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.