Sharp, A., & McDermott, P. (2009). Workflow modeling: Tools for process improvement and applications development (Second edition.). Artech House.
Citación estilo ChicagoSharp, Alec, and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. Second edition. Boston: Artech House, 2009.
Cita MLASharp, Alec, and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. Second edition. Artech House, 2009.
Warning: These citations may not always be 100% accurate.