Sharp, A., & McDermott, P. (2009). Workflow modeling: Tools for process improvement and applications development (Second edition.). Artech House.
Chicago (17e ed.) BronvermeldingSharp, Alec, en Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. Second edition. Boston: Artech House, 2009.
MLA (8e ed.) BronvermeldingSharp, Alec, en Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Applications Development. Second edition. Artech House, 2009.
Let op: Deze citaties zijn niet altijd 100% accuraat.