Services marketing : integrating customer focus across the firm /

Services marketing : integrating customer focus across the firm /

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Bibliographic Details
Main Author: Zeithaml, Valarie A. (Author)
Other Authors: Bitner, Mary Jo
Format: Book
Language:English
Edition:3rd ed.
Subjects:
Customer services.
Marketing.
Service industries > Marketing.
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Services marketing : integrating customer focus across the firm /
by Zeithaml, Valarie A.
Published 2009
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Services marketing integrating customer focus across the firm
by Zeithaml, Valarie A.
Published 2009
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Services marketing integrating customer focus across the firm
by Zeithaml, Valarie A.
Published 2009
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Services marketing : integrating customer focus across the firm /
by Zeithaml, Valarie A.
Published 2009
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Services marketing Integrating customer focus across the firm
by Zeithaml, Valarie A.
Published 2006
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Services marketing Integrating customer focus across the firm
by Zeithaml, Valarie A.
Published 2006
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Services marketing : integrating customer focus across the firm /
by Zeithaml, Valarie A.
Published 2006
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Services marketing : integrating customer focus across the firm /
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