Chang, Z. Y., Yeong, W. Y., & Loh, L. The quest for global quality: A manifestation of total quality management by Singapore airlines.
Chicagoスタイル(17版)引用形式Chang, Zeph Yun, Wee Yong Yeong, , Lawrence Loh. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines.
MLA(8版)引用形式Chang, Zeph Yun, et al. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines.
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