APA (7e ed.) Bronvermelding

Chang, Z. Y., Yeong, W. Y., & Loh, L. The quest for global quality: A manifestation of total quality management by Singapore airlines.

Chicago (17e ed.) Bronvermelding

Chang, Zeph Yun, Wee Yong Yeong, en Lawrence Loh. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines.

MLA (8e ed.) Bronvermelding

Chang, Zeph Yun, et al. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines.