Chang, Z. Y., Yeong, W. Y., & Loh, L. The quest for global quality: A manifestation of total quality management by Singapore airlines.
芝加哥风格引文Chang, Zeph Yun, Wee Yong Yeong, 与 Lawrence Loh. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines.
MLA引文Chang, Zeph Yun, et al. The Quest for Global Quality: A Manifestation of Total Quality Management by Singapore Airlines.
警告：这些引文格式不一定是100％准确.