How to get best value from HR : the shared services option /

"How To Get Best Value From HR outlines the process of introducing shared services, from identifying customer needs through designing the structure to implementation and monitoring. It also outlines the likely pitfalls and, importantly, offers possible solutions. In particular the book highligh...

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Bibliographic Details
Main Author: Reilly, Peter A. (Peter Andrew), 1952- (Author)
Other Authors: Williams, Tony
Format: Book
Language:English
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Summary:"How To Get Best Value From HR outlines the process of introducing shared services, from identifying customer needs through designing the structure to implementation and monitoring. It also outlines the likely pitfalls and, importantly, offers possible solutions. In particular the book highlights the big design issues, including whether to outsource services, where a shared services centre should be located, how services should be delivered and organized, including through the option of e-HR. Crucially it features an extended case study of the Royal Bank of Scotland's experience of introducing HR shared services, providing a unique insight into the reality of this new way of working."--BOOK JACKET.
Physical Description:vi, 152 pages illustrations 25 cm.
Bibliography:Includes bibliographical references (p. [148]) and index.
ISBN:0566084953
9780566084959