Looking beyond the runway : airlines innovating with best practices while facing realities /

Looking beyond the runway : airlines innovating with best practices while facing realities /

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Bibliographic Details
Main Author: Taneja, Nawal K. (Author)
Format: Book
Language:English
Subjects:
Airlines.
Airlines > Customer services.
Automobile industry and trade.
Aeronautics, Commercial.
Consumer satisfaction.
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Description
Physical Description:lxxxiv, 267 p. ill. maps 24 cm.
ISBN:9781409400998 (hc)
1409400999

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