The instant manager : more than 100 quick tips and techniques for great results /
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Format: | Book |
Language: | English |
Edition: | Rev. ed. |
Subjects: | |
Online Access: | Click here to view the full text content |
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005 | 20210816100721.0 | ||
008 | 130424s2004 nyua bf 001 0 eng | ||
020 | |a 0814472133 : |c RM76.18 | ||
035 | |a (OCoLC)ocm54460263 | ||
039 | 9 | |a 201304241850 |b VLOAD |c 201203020924 |d SMT |c 201111291246 |d VLOAD |c 200803150553 |d VLOAD |y 200502231141 |z JK | |
090 | |a HD38.15 |b C483 2004 | ||
100 | 1 | |a Charney, Cyril. |e author | |
245 | 1 | 4 | |a The instant manager : |b more than 100 quick tips and techniques for great results / |c by Cy Charney. |
250 | |a Rev. ed. | ||
264 | 0 | |a New York |b AMACOM, |c c2004. | |
300 | |a 258 pages |b illustrations |c 22 cm. | ||
500 | |a Previous ed. in LC under title: The manager's tool kit. | ||
504 | |a Includes bibliographical references and index. | ||
505 | 0 | |a Career management -- Career planning -- What to do if you get fired -- Assertiveness -- Influencing people -- Influencing senior management -- Conflict between you and others -- Appreciating diversity -- Negotiating : power strategies -- Using win-win tactics -- Problem solving -- Personal goal setting -- Time management -- Avoiding time wasters -- Communicating upwards -- Communicating with associates -- Oral communication -- Crossing language barriers -- Reading body language -- Managing the grapevine -- Written communication -- E-mail -- The internet -- Report writing -- Speeches -- Presentations -- Using visual media in presentations -- Team building -- Teamwork -- Measuring team performance -- Commitment -- Team problem solving -- Creative problem solving -- Meetings -- Setting an agenda -- Keeping meetings short -- Problem behaviour in meetings -- Attending other people's meetings -- Leadership -- Decision making -- Change management -- Evaluating team readiness for change -- Overcoming resistance to change -- Listening -- Counselling -- Coaching -- Mentoring -- Delegating -- Motivating -- Encouraging creativity -- Empowering -- Providing recognition -- Giving feedback -- Handling conflict between associates -- Preventing conflict -- Management -- Health and safety -- Accidents -- Anger management -- Chemical abuse -- Stress -- Harassment -- Absenteeism -- Conducting an attitude survey -- Hiring interviews -- Orientation -- Training -- Workshops -- Performance appraisals -- Discipline interviews -- Termination interviews -- Exit interviews -- Avoiding unionization -- Working with your union -- Improvement -- Mission statements -- Customer service -- Productivity -- Project management -- Benchmarking -- Process improvement -- Group goal setting -- Strategic planning -- Outsourcing. | |
541 | |a UNIQUE NETWORK MARKETING SDN. BHD.28-02-05 | ||
591 | |a PER.2/O/0A/05/008(c) | ||
594 | |a 04-03-05 | ||
650 | 0 | |a Management |v Handbooks, manuals, etc. | |
650 | 0 | |a Leadership |v Handbooks, manuals, etc. | |
856 | 4 | 1 | |3 Table of contents |u http://www.loc.gov/catdir/toc/ecip0415/2004003416.html |y Click here to view the full text content |
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