The instant manager : more than 100 quick tips and techniques for great results /

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Bibliographic Details
Main Author: Charney, Cyril (Author)
Format: Book
Language:English
Edition:Rev. ed.
Subjects:
Online Access:Click here to view the full text content
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100 1 |a Charney, Cyril.  |e author 
245 1 4 |a The instant manager :  |b more than 100 quick tips and techniques for great results /  |c by Cy Charney. 
250 |a Rev. ed. 
264 0 |a New York  |b AMACOM,  |c c2004. 
300 |a 258 pages  |b illustrations  |c 22 cm. 
500 |a Previous ed. in LC under title: The manager's tool kit. 
504 |a Includes bibliographical references and index. 
505 0 |a Career management -- Career planning -- What to do if you get fired -- Assertiveness -- Influencing people -- Influencing senior management -- Conflict between you and others -- Appreciating diversity -- Negotiating : power strategies -- Using win-win tactics -- Problem solving -- Personal goal setting -- Time management -- Avoiding time wasters -- Communicating upwards -- Communicating with associates -- Oral communication -- Crossing language barriers -- Reading body language -- Managing the grapevine -- Written communication -- E-mail -- The internet -- Report writing -- Speeches -- Presentations -- Using visual media in presentations -- Team building -- Teamwork -- Measuring team performance -- Commitment -- Team problem solving -- Creative problem solving -- Meetings -- Setting an agenda -- Keeping meetings short -- Problem behaviour in meetings -- Attending other people's meetings -- Leadership -- Decision making -- Change management -- Evaluating team readiness for change -- Overcoming resistance to change -- Listening -- Counselling -- Coaching -- Mentoring -- Delegating -- Motivating -- Encouraging creativity -- Empowering -- Providing recognition -- Giving feedback -- Handling conflict between associates -- Preventing conflict -- Management -- Health and safety -- Accidents -- Anger management -- Chemical abuse -- Stress -- Harassment -- Absenteeism -- Conducting an attitude survey -- Hiring interviews -- Orientation -- Training -- Workshops -- Performance appraisals -- Discipline interviews -- Termination interviews -- Exit interviews -- Avoiding unionization -- Working with your union -- Improvement -- Mission statements -- Customer service -- Productivity -- Project management -- Benchmarking -- Process improvement -- Group goal setting -- Strategic planning -- Outsourcing. 
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594 |a 04-03-05 
650 0 |a Management  |v Handbooks, manuals, etc. 
650 0 |a Leadership  |v Handbooks, manuals, etc. 
856 4 1 |3 Table of contents  |u http://www.loc.gov/catdir/toc/ecip0415/2004003416.html  |y Click here to view the full text content 
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