The instant manager : more than 100 quick tips and techniques for great results /

The instant manager : more than 100 quick tips and techniques for great results /

Saved in:
Bibliographic Details
Main Author: Charney, Cyril (Author)
Format: Book
Language:English
Edition:Rev. ed.
Subjects:
Management > Handbooks, manuals, etc.
Leadership > Handbooks, manuals, etc.
Online Access:Click here to view the full text content
Tags: Add Tag
No Tags, Be the first to tag this record!
Table of Contents:
  • Career management
  • Career planning
  • What to do if you get fired
  • Assertiveness
  • Influencing people
  • Influencing senior management
  • Conflict between you and others
  • Appreciating diversity
  • Negotiating : power strategies
  • Using win-win tactics
  • Problem solving
  • Personal goal setting
  • Time management
  • Avoiding time wasters
  • Communicating upwards
  • Communicating with associates
  • Oral communication
  • Crossing language barriers
  • Reading body language
  • Managing the grapevine
  • Written communication
  • E-mail
  • The internet
  • Report writing
  • Speeches
  • Presentations
  • Using visual media in presentations
  • Team building
  • Teamwork
  • Measuring team performance
  • Commitment
  • Team problem solving
  • Creative problem solving
  • Meetings
  • Setting an agenda
  • Keeping meetings short
  • Problem behaviour in meetings
  • Attending other people's meetings
  • Leadership
  • Decision making
  • Change management
  • Evaluating team readiness for change
  • Overcoming resistance to change
  • Listening
  • Counselling
  • Coaching
  • Mentoring
  • Delegating
  • Motivating
  • Encouraging creativity
  • Empowering
  • Providing recognition
  • Giving feedback
  • Handling conflict between associates
  • Preventing conflict
  • Management
  • Health and safety
  • Accidents
  • Anger management
  • Chemical abuse
  • Stress
  • Harassment
  • Absenteeism
  • Conducting an attitude survey
  • Hiring interviews
  • Orientation
  • Training
  • Workshops
  • Performance appraisals
  • Discipline interviews
  • Termination interviews
  • Exit interviews
  • Avoiding unionization
  • Working with your union
  • Improvement
  • Mission statements
  • Customer service
  • Productivity
  • Project management
  • Benchmarking
  • Process improvement
  • Group goal setting
  • Strategic planning
  • Outsourcing.

Similar Items