APA (7th ed.) Citation

Lovelock, C. H., Wirtz, J., & Chew, P. Essentials of services marketing.

Chicago Style (17th ed.) Citation

Lovelock, Christopher H., Jochen Wirtz, and Patricia Chew. Essentials of Services Marketing.

MLA (8th ed.) Citation

Lovelock, Christopher H., et al. Essentials of Services Marketing.

Warning: These citations may not always be 100% accurate.