Communication for business : a practical approach /

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Bibliographic Details
Main Author: Taylor, Shirley (Author)
Format: Book
Language:English
Published: Harlow, England Pearson Longman 2005.
Edition:Fourth edition
Subjects:
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Table of Contents:
  • Unit 1. Business communication basics
  • Unit 2. Speaking, listening and non-verbal communication
  • Unit 3. Use of English
  • Unit 4. Introducing the business letter
  • Unit 5. Rules of good writing
  • Unit 6. Recruitment correspondence
  • Unit 7. Fax messages
  • Unit 8. Electronic mail
  • Unit 9. Memos
  • Unit 10. Reports
  • Unit 11. Meetings
  • Unit 12. Circulars and sales letters
  • Unit 13. Publicity material
  • Unit 14. Notices, advertisements and leaflets
  • Unit 15. Forms and questionnaires
  • Unit 16. Visual presentation
  • Unit 17. Reformulating and summarising
  • Unit 18. Oral presentation skills.