APA (7th ed.) Citation

Janakiraman, B., & Gopal, R. K. Total quality management: Text and cases.

Chicago Style (17th ed.) Citation

Janakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases.

MLA (8th ed.) Citation

Janakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases.

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