APA (7th ed.) Citation

Janakiraman, B., & Gopal, R. K. Total quality management: Text and cases.

Chicago Style (17th ed.) Citation

Janakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases.

MLA (8th ed.) Citation

Janakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases.

Warning: These citations may not always be 100% accurate.