Janakiraman, B., & Gopal, R. K. Total quality management: Text and cases.
Lua i Stíl Chicago (17ú heag.)Janakiraman, B., agus R K. Gopal. Total Quality Management: Text and Cases.
Lua MLA (8ú heag.)Janakiraman, B., agus R K. Gopal. Total Quality Management: Text and Cases.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.