Janakiraman, B., & Gopal, R. K. Total quality management: Text and cases.
Chicago Style (17th ed.) CitationJanakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases.
MLA引文Janakiraman, B., and R K. Gopal. Total Quality Management: Text and Cases.
警告:這些引文格式不一定是100%准確.