Configuration management : expert guidance for service managers and practitioners /

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Bibliographic Details
Main Author: Lacy, Shirley (Author)
Other Authors: Norfolk, David
Format: Book
Language:English
Published: London BCS, the Chartered Institute for IT c2010.
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Description
Item Description:Subtitle on cover: Expert advice for IT service managers and practitioners.
"Essential knowledge for all IT departments; solid theory merged with practitioner feedback; applies to a wide range of real environments; great advice from world experts"--P. [4] of cover.
Physical Description:xxiv, 142 pages illustrations 25 cm.
Bibliography:Includes bibliographical references (pages 138).
ISBN:9781906124588 (pbk.)
1906124582 (pbk.)