APA (7th ed.) Citation

Lai, P. S. (2016). Building up customer loyalty in hospitality industry through CRM.

Chicago Style (17th ed.) Citation

Lai, Pooi San. Building Up Customer Loyalty in Hospitality Industry Through CRM. 2016.

MLA (8th ed.) Citation

Lai, Pooi San. Building Up Customer Loyalty in Hospitality Industry Through CRM. 2016.

Warning: These citations may not always be 100% accurate.