APA (7th ed.) Citation

Besterfield, D. (2014). Quality improvement (Pearson new international edition.). Pearson Education Limited.

Chicago Style (17th ed.) Citation

Besterfield, Dale. Quality Improvement. Pearson new international edition. Edinburgh Gate: Pearson Education Limited, 2014.

MLA (8th ed.) Citation

Besterfield, Dale. Quality Improvement. Pearson new international edition. Pearson Education Limited, 2014.