APA (7. basım) Alıntı

Oakland, J. S. (2003). Total quality management: Text with cases (3rd ed.). Butterworth-Heinemann.

Chicago Style (17. basım) Atıf

Oakland, John S. Total Quality Management: Text with Cases. 3rd ed. Oxford: Butterworth-Heinemann, 2003.

MLA (8th ed.) Atıf

Oakland, John S. Total Quality Management: Text with Cases. 3rd ed. Butterworth-Heinemann, 2003.