Quality assessment of education in UTeM by using servqual model /

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Bibliographic Details
Main Author: Nurhasyimah Ab Hamid (Author)
Format: Book
Language:English
Published: 2018.
Subjects:
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Description
Item Description:Accompanied by CD : CDR 18394.
Physical Description:xii, 58 pages : some colour illustrations, charts ; 30 cm 1 computer disc (12 cm)
Bibliography:Reference : pages 52-53.