Quality assessment of education in UTeM by using servqual model /
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
2018.
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| LEADER | 01424pam a2200397 i 4500 | ||
|---|---|---|---|
| 001 | 112913 | ||
| 003 | UTeM | ||
| 005 | 20190515093419.0 | ||
| 008 | 190215s2018 my ||||| 000 | eng d | ||
| 999 | |c 112913 |d 112913 | ||
| 020 | |c gift | ||
| 040 | |a UTeM |b eng |e rda |c UTeM | ||
| 050 | |b . | ||
| 090 | 0 | 0 | |a HF5415.335 |b .N89 2018 |
| 100 | 0 | |a Nurhasyimah Ab Hamid, |e author. |9 2496 | |
| 245 | 1 | 0 | |a Quality assessment of education in UTeM by using servqual model / |c Nurhasyimah Ab Hamid. |
| 264 | 1 | |c 2018. | |
| 300 | |a xii, 58 pages : |b some colour illustrations, charts ; |c 30 cm |e 1 computer disc (12 cm) | ||
| 336 | |a still image |2 rdacontent | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 500 | |a Accompanied by CD : CDR 18394. | ||
| 504 | |a Reference : pages 52-53. | ||
| 650 | 0 | |a Customer services. |9 2122 | |
| 650 | 0 | |a Consumer satisfaction. |9 2004 | |
| 710 | 2 | |a Universiti Teknikal Malaysia Melaka, |e issuing body. |9 2497 | |
| 720 | |a Nor Ratna Masrom | ||
| 790 | |a Faculty of Technology Management and Technopreneurship | ||
| 791 | |a Bachelor of Technology Management : Technology Innovation | ||
| 792 | |a 2018 | ||
| 942 | |2 lcc |c UGP - A |k a | ||
| 996 | |a BTMI | ||
| 997 | |a FPTT | ||
| 998 | 0 | 0 | |a mez/180219 |
| 952 | |0 0 |1 0 |2 lcc |4 0 |6 HF5415335 N89 02018 |7 0 |9 139218 |a PLHKT |b PLHKT |c 1 |d 2019-04-30 |e UTEM |g 0.00 |l 0 |o HF5415.335 .N89 2018 |p 0000139600 |w 2019-04-30 |y UGP - A | ||