Relationship of service quality and customer satisfaction towards hotel in southern region in Malaysia

Relationship of service quality and customer satisfaction towards hotel in southern region in Malaysia

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Bibliographic Details
Main Author: Zaharah Dolhadi (Author)
Corporate Author: Universiti Teknikal Malaysia Melaka. Faculty of Technology Management And Technopreneurship (institution)
Format: Thesis Book
Language:English
Published: 2018.
Subjects:
Customer relations.
Customer services.
Consumer satisfaction.
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Description
Item Description:Accompanied by CD : CDR 18282.
Physical Description:xi, 67 pages some colour illustrations, charts 30 cm 1 computer disc (12cm)
Bibliography:Reference : pages 53-56.

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