APA (7th ed.) Citation

Gladstone, S. (1996). Testing computer telephony: Systems and networks (2nd and expanded ed.). Flatiron Pub.

Chicago Style (17th ed.) Citation

Gladstone, Steve. Testing Computer Telephony: Systems and Networks. 2nd and expanded ed. New York, NY: Flatiron Pub, 1996.

MLA (8th ed.) Citation

Gladstone, Steve. Testing Computer Telephony: Systems and Networks. 2nd and expanded ed. Flatiron Pub, 1996.