Society of Manufacturing Engineers. (1995). The cost of poor quality. Society of Manufacturing Engineers.
Chicago (17e ed.) BronvermeldingSociety of Manufacturing Engineers. The Cost of Poor Quality. Dearborn,MI: Society of Manufacturing Engineers, 1995.
MLA (8e ed.) BronvermeldingSociety of Manufacturing Engineers. The Cost of Poor Quality. Society of Manufacturing Engineers, 1995.
Let op: Deze citaties zijn niet altijd 100% accuraat.