Society of Manufacturing Engineers. (1995). The cost of poor quality. Society of Manufacturing Engineers.
Chicago-Zitierstil (17. Ausg.)Society of Manufacturing Engineers. The Cost of Poor Quality. Dearborn,MI: Society of Manufacturing Engineers, 1995.
MLA-Zitierstil (8. Ausg.)Society of Manufacturing Engineers. The Cost of Poor Quality. Society of Manufacturing Engineers, 1995.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.