Society of Manufacturing Engineers. (1995). The cost of poor quality. Society of Manufacturing Engineers.
Παραπομπή σε μορφή Chicago (17η εκδ.)Society of Manufacturing Engineers. The Cost of Poor Quality. Dearborn,MI: Society of Manufacturing Engineers, 1995.
Παραπομπή σε μορφή MLA (8th εκδ.)Society of Manufacturing Engineers. The Cost of Poor Quality. Society of Manufacturing Engineers, 1995.
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