Society of Manufacturing Engineers. (1995). The cost of poor quality. Society of Manufacturing Engineers.
Cita Chicago Style (17a ed.)Society of Manufacturing Engineers. The Cost of Poor Quality. Dearborn,MI: Society of Manufacturing Engineers, 1995.
Cita MLA (8a ed.)Society of Manufacturing Engineers. The Cost of Poor Quality. Society of Manufacturing Engineers, 1995.
Precaución: Estas citas no son 100% exactas.