APA (7th ed.) Citation

Terninko, J. (1997). Step-by-step QFD: Customer-driver product design (2nd ed.). St. Lucie Press.

Chicago Style (17th ed.) Citation

Terninko, John. Step-by-step QFD: Customer-driver Product Design. 2nd ed. Boca Raton,FL: St. Lucie Press, 1997.

MLA (8th ed.) Citation

Terninko, John. Step-by-step QFD: Customer-driver Product Design. 2nd ed. St. Lucie Press, 1997.

Warning: These citations may not always be 100% accurate.