Citazione APA

Kern, H., Schiesser, R., & Muniz, M. (2004). IT production services. Prentice Hall Professional Technical Reference.

Stile di citazione Chicago

Kern, Harris, Richard Schiesser, e Mayra Muniz. IT Production Services. Upper Saddle River, NJ: Prentice Hall Professional Technical Reference, 2004.

Citazione MLA

Kern, Harris, et al. IT Production Services. Prentice Hall Professional Technical Reference, 2004.