Cita APA (7th ed.)

Kern, H., Schiesser, R., & Muniz, M. (2004). IT production services. Prentice Hall Professional Technical Reference.

Cita Chicago (17th ed.)

Kern, Harris, Richard Schiesser, i Mayra Muniz. IT Production Services. Upper Saddle River, NJ: Prentice Hall Professional Technical Reference, 2004.

Cita MLA (8th ed.)

Kern, Harris, et al. IT Production Services. Prentice Hall Professional Technical Reference, 2004.