Cita APA (7th ed.)

Malaysia. National Productivity Corporation. (1998). The Zairi benchmarking model. National Productivity Corporation.

Cita Chicago (17th ed.)

Malaysia. National Productivity Corporation. The Zairi Benchmarking Model. Petaling Jaya: National Productivity Corporation, 1998.

Cita MLA (8th ed.)

Malaysia. National Productivity Corporation. The Zairi Benchmarking Model. National Productivity Corporation, 1998.